Topics
Specifics on International Hosting Provider
Website Hosting: The Basics
International Domain Name Registration
'Going Live' and Maintaining Website

Specifics on International Hosting Provider

What Country are the servers that your international hosting provider use located?
The international website hosting provider we use houses websites on servers located in Costa Rica. The international hosting provider is located in the same building as Dell South America. So, with a Co-Location account, you can purchase a Dell computer minus shipping and taxes and have them formatted and installed without having to ship it yourself. Dell will also of course provide your technical support on site if needed.
TOP

How stable is the international hosting provider and their servers?
We have worked with this international website hosting provider for several years without a glitch, and their facilities are all modern and run state-of-the-art equipment with fast transmission speeds on an optical fiber Internet backbone. This fiber-optic base is a great deal faster than what runs in the U.S. and many other areas. Moreover, their technical support is competent and efficient.
TOP

What is the international hosting provider's Privacy Policy?
The international hosting provider we use administers the same privacy policy we have listed on our website. The information given by the client to enter in the whois lookup for the specific domain is the information listed as the contact information for the website.
TOP

Website Hosting: The Basics

What is Website Hosting?
For a website to be hosted is for it to be housed on a server at a given location by a hosting company.
TOP

What is International Website Hosting?
The hosting of a website overseas. The overseas hosting accounts we offer allow you to house your website on an international server in Costa Rica.
TOP

Can I Transfer an Existing Domain Name to your Host's Servers?
Yes. The contact for your current domain, or your prior domain host, can contact your new host to have them redirect your domain name to the new server. This is done by changing the DNS Server Addresses within the configuration at the prior host's server to point to the server at the new host. Your DNS Numbers will be emailed to you upon payment for your new international hosting account.
TOP

What is an Co-Location Hosting?
To have a hosting company house your website on your own server located on their premises. The main purpose of this is so you are able to setup your server just how you want it, and although our international web host offers dedicated hosting, so you also enjoy the benefit of a dedicated server.
TOP

What is a Dedicated Server?

A server that is dedicated to one online company and not shared with other companies.
TOP

How many days does it take to Setup New International Website Hosting?
If you are getting a new international website domain, it may be registered as early as the same day, and up to three days, after submission. Once your domain is activated, or if you are simply transferring your domain from another host, it takes approximately 72 hours for the domain to propagate to the new server. In order to make sure there is not a lapse in the service of your domain, we highly recommend that you keep your current service active until the transfer is complete.
TOP

International Domain Name Registration

What Domain Name Extensions can I register?
Our international website hosting provider supports all international domain extensions, including .com, .net, .org, .biz, .info, and .name. They also support Costa Rica, Nicaragua, and Panama extensions all listed on our International Website Hosting Pricing page.
TOP

'Going Live' and Maintaining Website

How can I keep the Down Time of my Website to a Minimum during the Domain Transfer Period?
If you choose, our host will provide you with a temporary IP address for you to upload and test your website before you initiate a transfer. Once the transfer process is complete, the data record will point your domain to our host's server. Then you can request from your previous host that they delete the old domain name information from their DNS server.
TOP

How will I Display my Website on the Internet?
Once your domain name has propogated to the new server, you will need to upload your HTML and associated files to your established account with our international website hosting provider. If the first page of your website is an Active Server Page script file, then it must be called one of the following: index.htm, default.htm, index.html, or default.asp. You should ensure that your home page is located in your root directory rather than in a subfolder. Otherwise, your site cannot be displayed unless a browser has that exact subfolder address in the browser window.
TOP

How will I Upload Content to my Website?
You will be given access to your website via File Transfer Protocal (FTP). With FTP access to your website, you must work on the site with caution. If you are not careful, you can easily overwrite the extensions and destroy the integrity of the website.
TOP

Will I be able to Access my Website to Update it and Make Changes?
Yes. Our international web host provides you with unlimited access (24 hours per day; 7 days per week) to update and make changes to your website via FTP.
TOP